• support@meresaathi.com
  • India

Privacy Policy

Last Updated: June 16, 2026

1. Introduction

Welcome to Mere Saathi ("we", "our", "us"). We are committed to protecting your privacy and security. This Privacy Policy details how we collect, use, process, and secure the personal information of our users when they use the Mere Saathi application and website.

2. Information We Collect

To provide a high-quality voice-first experience, we collect certain details, including:

  • Profile Information: Full name, age, gender, city, email, phone number, and profile photos.
  • Audio & Voice Data: Recorded voice introductions, and temporary live audio streams strictly during audio room calls to enable real-time communication.
  • Device Details: IP addresses, unique device identifiers, operating system version, and system diagnostics logs.

3. How We Use Your Data

Your personal and audio data is used solely to facilitate platform activities:

  • To recommend matches based on interest parameters and location.
  • To process active voice streams in our live audio rooms.
  • To monitor, review, and investigate harassment reports, ensuring a safe community atmosphere.
  • To prevent bot activity and fraudulent account registrations.

4. Sharing of Information

We do not sell, rent, or trade your personal or audio data to third-party marketing companies. Data is only shared under the following conditions:

  • With cloud server and database providers necessary to operate the platform infrastructure.
  • When legally required by law enforcement or regulatory authorities to protect user safety and security.

5. Security of Your Data

We utilize industry-standard TLS encryption protocols during data transit and secure hashing for database storage. However, please remember that no method of transmission over the Internet is 100% secure. While we strive to use best security practices, we cannot guarantee absolute security.

6. Your Rights & Data Deletion

You have the right to access, edit, or delete your personal account information at any time. You can submit a deletion request inside the application profile settings, or by emailing our support desk at support@meresaathi.com. Upon verification, your profile and voice assets will be deleted from our active production database within 30 days.